Frequently Asked Questions

Find quick answers. If you need more detail, contact us.

How do I access courses after purchase?

You’ll receive an email with access instructions. Course materials are available on-demand. Save your login details to keep access across devices.

Do I need gardening experience?

No. Our beginner catalog covers setup, lighting, watering, and harvest timing in plain language. Start with “Indoor Herb Foundations.”

What materials do I need?

Most courses list essential tools in the first lesson—usually containers, clean scissors, and a basic potting mix. Specialty items are optional and clearly marked.

Indoor or outdoor—what’s best?

Choose based on your climate and time. Indoors gives control; balconies offer light and airflow. We provide paths for both, with “Small-space mastery” techniques.

Are your practices organic?

We emphasize responsible, sustainable practices. When we say “organic,” we refer to methods that avoid synthetic pesticides and respect local regulations.

What is your refund policy?

Contact us within 14 days if a course isn’t as described. We review each case fairly, considering how much content was accessed.

How do I get help during a course?

Use the contact page to share questions with context and photos if applicable. We reply within two business days with precise steps.

Do you offer certificates?

Yes. Selected courses include completion certificates that document hours and outcomes. These are for personal development.

Do you provide medical advice?

No. We teach cultivation and safe handling. We never provide medical advice or claims about treatments. Always consult qualified professionals.

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